Return Policy

1.What do I do if I had an allergic reactions?

At Shop4Diva.com, we specially curate the products we carry. The ingredients of the product are listed on the page to help you identify any sensitivities with certain ingredients. Different skin types and skin conditions may react differently to our products and brands. It is always best to know and understand how your skin reacts to different products and ingredients

2.What happens if I am unhappy with the product I purchase or I changed my mind?

Should you wish to return an item that you’ve purchased, please email us at info@shop4diva.com. You will need to ship us back the item and a credit voucher will be issued to you once we have received the items and inspected them. Please be advised that the items must meet the following conditions before any refund will be issued.

  1. Item must be in its original purchase condition, packaging must be unopened, unused, unmarked and not defaced in any manner.
  2. Items purchased as part of a set or a multi-item pack must be returned as a whole set.
  3. Gifts with Purchase and samples must also be returned if it is included in the purchase.
  4. Items purchased on sale and discounts are non-exchangeable and non-returnable


Shipping address:

Shop4Diva.com
PT Trinikka Emko Findo
Gedung Setrasari Plaza II
Unit A 16 - 17
Jl. Prof. Dr. Suryasumantri
Bandung 40163 - Indonesia
Please include a note with your Name and Order number for reference.

*Shipping cost will not be refunded by Shop4Diva.com and refund will only be via cash voucher.